If your Worx Professional tool becomes defective due to faulty materials or workmanship within a period of 3 (three) years from the date of purchase, we guarantee to:
Your 3 years warranty is subject to the following conditions: Online registration of the product within 30 days of purchase (without registration, only 12 months warranty will apply)
Your 3 years warranty does not cover:
For guarantee claims, please contact the Worx Professional Helpline. You will need to submit a registration document and proof of purchase in the form of a valid receipt that displays date and place of purchase. Worx Professional Helpline 0845 202 9679
This guarantee statement does not replace but is in addition to your statutory rights. This warranty does not apply to accessories supplied with the tool. This warranty applies only to the original purchaser and may not be transferred. All repairs and replacement tools will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
You must register your product(s) within 30 days after purchase by logging on to www.worxtools.co.uk. Click on __Register Now__ and fill in the required information for your qualifying Worx® power tool. All registrations must be made under the name of an individual person. After registration, you will receive an e-mail that will include your Identification Number (BID#). Keep track of this number as you will be requested to present it during the call for replacement, in order to obtain service for your product.
If you are not completely satisfied with the performance of your Worx Professional tool, simply return it within 30 days, in its original packaging including accessories and any items provided free of charge, complete as purchased, to the point of purchase for a full refund or exchange. A valid receipt that displays the date and place of purchase must be provided.